Frequently Asked Questions

Please call us at 678-487-9418, or email us at udesigntee@gmail.com, or use the the "Get a Quote" form on our website, let us know your detailed order information (Quantity, size, color and your artwork). Normally, the more quantity you order, the cheaper the unit price will be, and the more number of colors in your artwork, the more expensive the unit price wil be. For screen printing, minimum order is 12 pcs, and please try to limit the no. of colors in your design to be less than 4-5 colors.
Please call us at 678-487-9418, or email us at udesigntee@gmail.com, or use the the "Place an Order" form on our website, let us know your detailed order information (Quantity, size, color and your artwork). Full payment or minimum of 50% of payment required for us to process the order.  Full payment must be received before order is shipped.
We accept Visa, Mastercard and Discover credit card for payment. Please submit accurate information; the billing address you enter must match the address your credit company has on file. Your order will not be processed without good credit card information. We also accept PayPal payment as well, special arrangement can be made for Check or cash payment, please contact us in such case.
Unless you have used a PO, your order will not be shipped without full payment. We do require resolution of any payment issues (e.g. additional garment or ship costs, bad payment information) before we ship your order. We will always contact you if there is a problem.
In some cases, yes. Contact Us with your order number.

For Canada, Yes; For other countries, please contact us to discuss your order and shipment.

Please Note: International orders may also be required to pay additional duty fees depending on the country of destination. Please check with customs officials within your country. We are not responsible for any customs fees, nor can we accept a package (or have a package returned to the United States) that is stuck in customs.

We expect your order to be shipped to you in approximately 10 days or less from the date of your order. Rush order can be arranged by contacting us and an expedited fee. Note: Processing times must be added to shipping times. We cannot ship to PO boxes.
Yes. If we have your previous Designs, just let us know, you can reorder in a few simple steps.

If we already created the screen, change of design will incure additional screen set up fee.  Once printing has started, design can not be changed.

You can add garments to your order but there is a small window of opportunity to make changes. The sooner you let us know, the better. We recommend contacting customer service rep by the second or third business day at the latest.  Adding shirts may delay the production time of your order.

Unfortunately there are no standardized industry specifications or measurements. However, the following rule-of-thumb applies.

Men's 

Size         XS         S           M           L             XL          2XL        3XL         4XL         5XL         6XL

Chest      30-32"  34-36"   38-40"   42-44"    46-48"   50-52"    54-55"    57-58"     60-61"    63-64"

Length    25"        27"        29"        30"          31"        33"          34"         35"          36"          37"

 

Junior Fit Ladies - Slim cut through body and sleeves. Fitted shirt.

Size         S           M           L            XL           XXL      Plus 1X       Plus 2X

Chest      28"        30"        32"         34"          36"         41"             46"

Length   25"        26"        27"         28"          29"         30"             31"

 

Youth 

Size         XS (2-4)     S (6-8)     M (10-12)     L (14-16)     XL (18-20)

Chest          27"           31"           34"                36"             40"

Length       18"           20.5"        24"                 26"            27.5"

We need true Vector files for screen printing, which can be avi, pdf, or png.  Any format other than Vector file may incure a surcharge for us to convert to vector file.
You can email your artwork to us at udesigntee@gmail.com or use the upload function on the Get a Quote Form or Place an Order Form.

UDESIGNTEE.COM
PHONE: 678-487-9418
EMAIL: UDESIGNTEE@GMAIL.COM